How to Order from Stern Company
We’ve simplified the ordering process for industrial equipment and spare parts. Just follow these 5 steps to get fast, secure, and global service:
- Contact us: Use our contact form, Live Chat, email, or phone to reach our team.
- Send details: Provide brand, model, part number, quantity, and destination country.
- Receive offer: Our team will prepare your quote — typically within 24 hours.
- Confirm and pay: Once you accept our offer, we’ll send you secure payment instructions.
- Shipping: After payment, your order is processed and shipped worldwide. You'll receive a tracking number and delivery updates.
We offer not only competitive prices and international delivery but also full support with export documentation. We coordinate the preparation of all required export papers and logistics details to ensure your order is ready for shipment without delays.
Payment
After confirming your order and agreeing on individual conditions, you will receive our complete banking details required for international wire transfer. We use only verified channels and provide all necessary information for secure and fast payment.
Shipping
Once your payment is received, we’ll package your order and hand it over to a trusted courier. Shipping costs are calculated based on order size, weight, and destination. You’ll receive a tracking number and regular updates on its progress.
Questions? Contact our support team anytime. We’re here to help you every step of the way.